Covid 19 pandemic has spread worldwide. The world has paused and forced us to lock down our country and world. Since March 2020 we have been facing locking and unlocking phases everywhere in our country.
Our traditional approach of transport, working culture affected tremendously and made us to adapt technological and virtual environment of working.
However, there are certain sectors which cannot adapt virtual and digital environment quickly such as blue collar jobs, public health and hospitals.
Telemedicine is ray of hope when our healthcare sector is undergoing stressful time where whole focus has shifted to treat Covid19 patients.  Hospitalizations to uptil the treatment of non covid19 patients have also been facing “N” number of challenges.
Thus, to address the issue of non covid19 medical emergencies Ratna Nidhi Charitable Trust introduces Tele Medical Consultation. Medical consultation is available for general illnesses like fever, allergies, cold and cough, headache, etc and on Dental issues like toothache, wisdom teeth, bleeding gums, etc.
Medical consultation is being given by experienced doctors.
These services are available on phone call (tele) at Free of cost. 
Please note – Mention Ratna Nidhi Charitable Trust when you call.

Need Help - Call the Doctor

Tele health consultation offers healthcare service via phone. Whoever is in need can reach out to the doctors for medical support. Communication can be through call, SMS, video call or photo. 
How this will help?
  • Immediate medical consultation
  • No barrier of distance
  • Easy communication
  • Medical guidance if patient needs a treatment in person
  • New or renewal of prescription
  • Social Distancing is followed

Who can avail this service?

Anyone in need of medical emergency assistance can avail this service.


Kindly provide details below and we will
get in touch with you1.


• Ratnanidhi does not replace the existing primary care physician relationship. Medical services rendered by physician are subject to their professional judgment.

• We operates subject to country regulation & does not guarantee that a prescription will be written. Doctors reserve the right to deny care for potential misuse of services & will not be held responsible for any negligence with regard to diagnosis & treatment. Our phone consultations are available as per time lines mentioned.

• RaNCT and the RNCT logo are registered trademarks of RNCT and may not be used without written permission. Looks good. Blue and grey are good colours for medical.

A. Telemedicine is the delivery of health care services using interactive audio and/or video technology, where the patient and Provider are not in the same physical location. During your telemedicine consultation with a Provider details of your medical or health history and personal health information may be discussed through the use of interactive audio, video, and/or other telecommunications technology, and the Provider may perform a physical exam through these technologies. Depending on your medical or health history and/or specific complaint, you may be asked to provide information through other electronic means, and verify your identity with a driver’s license or other legal document.
B. The telemedicine services you receive from Providers are not intended to replace a primary care physician relationship or be your permanent medical home. You should seek emergency help or follow-up care when recommended by a Provider or when otherwise needed, and continue to consult with your primary care physician and other health care professionals as recommended. Among the benefits of RNCT’s Service is improved access to health care professionals and convenience. However, there are potentials risks associated with the use of telemedicine. These risks include, but may not be limited to:
  1. In some instances the information transmitted may be of insufficient quality to allow for appropriate medical or health care decision making by the Provider (i.e., poor resolution images, etc.;
  2. Delays in evaluation or treatment could occur due to failure of the electronic equipment;
  3. In some instances a lack of access to all of your medical records may result in adverse drug reactions or allergic reactions or other judgment errors;
  4. Although the electronic systems we use will incorporate networks and software security protocols to protect the privacy and security of health information, in some instances, security protocols may fail and cause a breach of privacy and/or personal health information.
C. By accepting these terms of use you acknowledge that you understand and agree with the following:
  1. You understand that you may expect the anticipated benefits from the use of telemedicine in your care, but that no results can be guaranteed or assured;
  2. You understand that the laws that protect the privacy and security of health information apply to telemedicine and you have received RNCT’s privacy practices which describe these protections in more detail;
  3. You understand your Provider, in his or her sole discretion and professional judgment, may determine that telemedicine services are not appropriate for some or all of your treatment needs and, accordingly, may elect not to provide telemedicine services to you through the RNCT platform.
  4. Operational Functionality. RNCT reserves complete and sole discretion with respect to the operation of the RNCT Services. RNCT may, among other things withdraw, suspend or discontinue any functionality or feature of the Services. We are not responsible for transmission errors or corruption or compromise of information carried over local or interchange telecommunications carriers. Other than as required by applicable law, RNCT is not responsible for maintaining information arising from use of the Site or in respect of the Services.



Chetan, from Bhayender in Mumbai had a severe toothache which was due to wisdom tooth. However, as there was no dentist available nearby due to lockdown.

Though, he asked the pharmacist to help him to get relief from the pain. However, he wanted to consult a doctor as it has been appealed by the Government as well do not take medicine without Doctor's consultation.

In this medical emergency, he got to know about Ratna Nidhi Charitable Trust's TELE service to doctor at free of cost.

Thus, he called Dr. Nikhil Thakar who is a dentist. Dr. Nikhil understood his problem and asked him to send photos of the jaw. With the help of photos and his description of the pain. Dr. Nikhil prescribed him medicine, with the duration of the medicine course.

Chetan has relief from the pain and he appreciated the initiative taken by Ratna Nidhi Charitable Trust to help people in a medical emergency.